ING Group Essay

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ING Group  (Internationale Nederlanden  Groep)  is a financial services company  that  provides  savings, banking, investments,  life insurance,  and retirement services to people and companies  in over 50 countries. It is a Dutch company with headquarters in the ING House  in Amsterdam,  the  Netherlands.  However, it has subsidiaries in nearby Great Britain and in 50 countries and employs over 130,000 people.

The business model that ING uses focuses on accumulating retail savings and pensions, and then investing  them  in  well-diversified assets  that  have  been selected after careful risk management  assessments. For its retail customers,  the goal is to see that ING’s banking, investments,  life insurance,  and retirement services grow capital while minimizing risk. The mission of ING is to be the  standard-setting leader in helping customers  to manage their financial futures. Consequently,  the strategy of ING is to create value (or wealth) for its customers at a higher rate of return on  investments  than  its competitors over the  long term and not just in short-term profits.

ING was created by the 1991 merger of Nationale-Nederlanden  and NMB Postbank Group. Both Nationale-Nederlanden  and  NMB  Postbank   Group   had a long corporate  lineage stretching  back before  the 1800s to  the  Kooger Doodenbos  business  begun  in Koog, Noord Holland, which was founded in 1743. The group has been involved in business activities such as fire insurance and providing financial security for widows, orphans, and those impoverishment by illness.

The religio-social divisions of Dutch  society have played a part  in the  development  of the  predecessors of ING, lasting into the formation  of ING itself. Catholics, Socialist/Liberals, and Protestants have historically  formed   subcultures   in  Dutch   society, with separate banks and insurance  companies  being a consequence. ING inherited these divisions but has sought to overcome them in its subordinate  units.

In the early 1990s, regulatory reforms in the Netherlands removed legal restrictions  on mergers between insurance companies and banks. Since 1991, ING has become a multinational corporation with a very wide range of international activities. It is no longer simply a Dutch company with an international business.

Since the mid-1990s, ING has engaged in a series of buyouts.  Some were acquisitions  that  sought  to increase profits by reselling parts of the buyout after some restructuring. Other acquisitions were intended to increase the size of ING or its presence in a new market.  The 1995 acquisition  of Barings Bank followed its financial collapse due to the unauthorized speculative trading  of Nick Leeson, a trader  in Barings’s Singapore office who lost $1.4 billion, rendering Barings insolvent. The purchase  made ING globally recognized. Some Barings units were integrated  into ING; others were closed or were sold.

An important company  owned  by ING that  was sold was Life of Georgia, an insurance company based in Atlanta. It has since been purchased  by the Jefferson National Life Insurance Company.

An acquisition that increased the strength of ING’s presence in the Benelux countries  was the purchase of Bank Brussels Lambert, a Belgian bank. Business activity in the United States was increased  with the acquisitions  of Equitable  of Iowa; Aetna  Financial Services; ReliaStar, a life insurance company; and Furman Selz, a privately held New York securities firm, in 1997 for $600 million.

Other acquisitions by ING were into territories  in which there was more political risk. In 2001 it bought the Polish Bank Śląski and the Mexican insurer Seguros Comercial America. It has also established working relationships  with Asian institutions  such as the Bank of Beijing and the Pacific-Antai Life Insurance Company based in Shanghai, and the China Merchants Fund Management  Company.

In 2008 the financial crisis that began with the subprime mortgage problem in the United States was signaled by events like the bankruptcy of the Wall Street financial firm Lehman Brothers. ING’s exposure was very limited, so it was in a position to acquire several major banks in Iceland that  collapsed. In a move to stabilize the situation for British depositors, the British Treasury had ING acquire the Icelandic deposits of Kaupthing  Edge, Heritable  Bank, and the Landsbanki with obligations of over ₤6 billion.

Bibliography:     

  1. David W. Conklin, Cases in the Environment of Business: International  Perspectives (Sage, 2006);
  2. Hans Ibelings, ING Group Headquarters: Meyer en Van Schooten Architects (NAi Publishers,  2003);
  3. Derek Loosvelt, Vault  Guide to the Top Financial Services Employers (Vault, 2005).

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